Privacy Policy
Last updated: March 2026
CarVerse ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in accordance with the Australian Privacy Act 1988 (Cth).
What Data We Collect
We collect minimal data necessary to provide our services:
- Account Information: Email address when you create an account
- Comparison Data: Cars you add to comparison lists (stored locally and optionally synced)
- Usage Data: Anonymous analytics on page views and feature usage
- Device Information: Browser type, device type, and IP address for security purposes
How We Store Your Data
Your data is stored securely using Supabase, a secure database platform with:
- Encryption at rest and in transit
- Row-level security policies
- Regular security audits
- Australian data residency options
We Do Not Sell Your Data
We never sell, trade, or share your personal information with car dealers, manufacturers, or any third parties for marketing purposes. Your comparison history and preferences remain private. We are an independent comparison tool with no dealer commission arrangements.
Your Rights Under Australian Privacy Act
You have the right to:
- Access: Request a copy of your personal information we hold
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your account and all associated data
- Portability: Request your data in a machine-readable format
- Complaint: Lodge a complaint with the OAIC if unsatisfied with our response
To exercise these rights, contact us at privacy@getcarverse.com.au
AI Assistant
When using our "Help Me Choose" AI feature:
- Processing: Your conversation may be processed by AI to generate car recommendations
- Storage: We do not store your conversation history permanently
- Third Party: AI processing is handled by our AI service provider
- Consent: You must accept the AI terms before using this feature
AI recommendations are not financial advice. Always verify specifications with your dealer before purchase.
Cookie Policy
We use only essential cookies for:
- Authentication: Keeping you logged in securely
- Preferences: Remembering your theme and comparison selections
- Security: Protecting against cross-site request forgery
We do not use tracking cookies, advertising cookies, or any third-party marketing cookies.
Notifiable Data Breaches Scheme
In compliance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals if a data breach is likely to result in serious harm.
Contact Us
For privacy-related inquiries or to exercise your rights, contact our Privacy Officer:
Email: privacy@getcarverse.com.au